TERMS & CONDITIONS

21 Tottenham Street, London W1T 2AW
Tel:+44 (0)20 7580 6644 Fax:+44 (0)20 7636 3405

On receipt of the Booking Form together with a Payment of £200 a guaranteed reservation will be made subject to availability. The balance is payable 28 days before arrival in £ sterling bankers draft, bank to bank transfer, money order, UK cheque, travellers cheques, or cash. Credit Cards, Visa or Mastercard, are accepted for full/part payment of the account without a service charge.

American Express Cards are NOT accepted.

Diners are subject to an additional levy of 3%. The same applies to agents booking for thier clients.

In the event of cancellation, giving at least 14 days notice, monies paid will be refunded in full. For cancellations giving less than 14 days notice NO monies will be returned unless the accommodation is relet. We recommend visitors to insure against such an event.

Non-payment of the balance by the due date will be deemed to be a cancellation and deposit monies will be refunded in full.

Prices quoted include cleaning and linen change and it will be once only for booking up to 5 days. Extra cleans are available at a cost of £15. Apartments are available from 13.00 hours on the date of arrival to 10.00 hours, on the date of departure. Due to the time it takes to service units, we regret that it is quite impossible to accept check-ins before 13.00 hours.

Our Cleaning staff will clean the kitchens but guests are advised that they are expected to keep and leave the kitchens tidy and clean the pots, pans and cutlery for which they are provided with a dish washer. The inventory and general condition will be checked on arrival and departure. It is expected that the units are left in a clean and tidy order.

Telephone use is charged at 12p per unit. Credit card calls and "0800" number calls in excess of 1 minute are charged at 25p for use of telephone lines and system. Incoming facsimiles are charged at 50p per page. Outgoing facsimiles will be charged on a time and destination basis, subject to a minimum charge of £1.00 for overseas transmission and 50p for U.K.

7 nights will be charged as one week. Additional days are charged pro rata as 1/7th of the weekly rate.

Parties are not allowed. In the interest of security, safety and fire regulations no more than six visitors will be allowed up to an apartment at any time. Visitors will be required to sign in on arrival and sign out on departure.

Please note that we reserve the right, when it is absolutely necessary, to change the floor requested.



N A V I G A T I O N

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